With everyone rushing back to the Playstation Store to buy stuff they’ve been catching up on, there will be some freeloaders who will want their freebie games. I am of course one of said freeloaders, and I have already experienced one potentially huge problem. Luckily help is at hand and that comes in the form of this handy FAQ. Sure it outlines what we already know in certain places, but there is some very useful information.

Here are some frequently asked questions:

Q: When will I have access to the Welcome Back Program?
A: The content offered as part of the Welcome Back Program is available for download today and will be available for 30 days.

Q: I have both PS3 and PSP. Does this mean I will get 4 games all together?
A: Yes, as long as you were a PSN member before April 20, 2011, you’ll be able to receive up to 4 games based on the titles listed above; 2 on each platform.

Q: Are there any limitations to the PS3 and PSP games we are receiving for free as part of the Welcome Back Program?
A: None. These games are yours to keep.

Q: I no longer have the option to choose my free Welcome Back games. What can I do?
A: If you navigate away from the Welcome Back section of the store without choosing your free games or exit the store completely you may need to follow the below in order to choose and download your free games.

1. On your PlayStation 3 or PlayStation Portable navigate to the PlayStation Network icon on the XMB
2. Log into your PlayStation Network account and choose Account Management > Transaction Management > Services List
3. Choose “PlayStation Network Promotions” from the list of services displayed
4. Select either “PS3 Free Games” or “PSP Free Games” and then choose “Select Content”

You will be taken to the store to choose your remaining free games.

Q: When does the 30 days of my PlayStation Plus access expire?
A: Your PlayStation Plus 30 day access will expire 30 days from the date you activated it in PlayStation Store.

Q: Do I get to keep the free games in PlayStation Plus forever?
A: Content that is free in PlayStation Plus will not be available after your PlayStation Plus time has expired. However, if you decide to join PlayStation Plus, you’ll have access to all of the content you downloaded during your 30 day access for as long as you are a subscriber.

Q: Do I get to keep any games or content I purchased with the PlayStation Plus discount?
A: Yes. Any content you purchase at a discount is yours to keep, regardless of your subscription status.

Q: What content will be in PlayStation Plus when I activate my 30 days?
A: A full list of available PlayStation Plus content and discounts for our Welcome Back customers was detailed on the blog earlier this week.

Q: Where can I find the Welcome Back content in Home?
A: We are still putting our Welcome Back content for Home together and will communicate this soon. Check back here for more details – our aim is to give away content that has not been available before.

If you are having issues that are not covered, the blog is open to comments for tech support, and instructions on how to download said licences can be found on the source link below.